

Dealing with the Insignia TV black screen can be annoying, but don’t stress—this guide is here to help. We’ll walk you through some simple troubleshooting steps to fix the issue and get your TV up and running again. Keep reading to find out how to solve this problem quickly!
Table of Content
Why Is My Insignia TV Screen Black
When the Insignia Fire TV black screen appears—where the TV seems to be on but there’s no picture—it could be caused by a few things. Common reasons include power supply issues, connection issues, remote issues, software or firmware updates, and hardware malfunctions.

How to Fix Insignia TV Black Screen – 10 Fixes
Now that you know the potential causes, let’s check the Insignia TV troubleshooting black screen below. You can try a few simple fixes on your own, while others may require more technical work. If you’re unsure or worried about causing further damage, it’s best to contact Insignia TV support for assistance.
Fix 1. Restart Insignia TV
First of all, try restarting your Insignia TV. This can help clear any minor software glitches or temporary cache issues that might be causing the Insignia TV screen went black problem.
Turn off your TV, unplug the power cord from the outlet, and wait for a few minutes. Then plug the power cord back in and turn the TV on. Finally, check if this restarting process resolves the issue. If not, continue reading for additional troubleshooting steps.
Fix 2. Check the Power Source
Next, check the power source to ensure there’s no power disruption causing the black screen on Insignia TV. Inspect the power cable and connections for any damage. If the cables are frayed or broken, replace them. You can also test the power outlet by plugging it into another device to make sure it’s working properly.
Fix 3. Check All Cable Connections
A loose or faulty cable could also be the cause of the Insignia black screen. Check all the cables connected to your TV, including those from external devices. If you find any damaged cables, replace them, or if the cables appear loose, unplug and reinsert them securely.
Fix 4. Check the TV Remote
Don’t forget to check your TV remote! The issue could be as simple as dead batteries or a stuck button, which might be causing the black screen Insignia TV. Make sure the remote is working properly and try replacing the batteries if needed.

Download Universal TV Remote
If your TV remote doesn’t work, please try a virtual universal Insignia TV remote on the mobile device as an alternative. This remote app can support popular TV brands and allow you to control your Insignia TV easily and smoothly.
Fix 5. Disable Power Saver Mode
Sometimes, the power saver mode can dim your TV screen, making it appear black. If your Insignia TV has this feature, press the Menu button, go to Settings, and look for the Power saver or Energy saver option. Turn it off to restore the display. When the Insignia smart TV black screen still exists, try the following restorations.
Fix 6. Check Software Updates
Outdated software or firmware could also become the ultimate scourge. Check for any available updates on your Insignia TV and install the latest version to fix your Insignia TV screen goes black problems.

Navigate to Settings > My Fire TV > About > Check for Updates >Install Update. If the update option is unavailable, your device is already running the latest version.
Fix 7. Remove External Devices
How to fix black screen on Insignia TV? If you’ve just plugged in an external device, such as a gaming console, streaming box, or laptop, it could be causing the display issue. Disconnect the device from the TV and check if the screen returns to normal.
Fix 8. Factory Reset Insignia TV
Once all the previous solutions fail to fix the problem “My Insignia TV screen is black”, you can try performing a factory reset on the Insignia Fire TV. This will erase all your data and personalized settings, but it may resolve the issue by restoring the TV to its original settings.

Press the Menu button on your remote, and navigate to Settings or System option.Select Reset & Admin or Reset to Factory Defaults.
Fix 9. Examine the LED Backlight
All TVs have a backlight that illuminates the screen to display images. If your Insignia TV dark screen appears, the backlight may be damaged. You can check this by following these simple steps:
Step 1. Turn off the television and remove the power cable from the power output.
Step 2. Flash several light beams across the TV using a flashlight, and look for any shadows on the screen.
Step 3. If you notice any spots or irregularities, the backlight may be damaged and you should change it.
Fix 10. Contact Insignia TV Support
If your Insignia TV keeps going black, it’s important to contact Insignia TV support. Additionally, if you discover any damage to the LED backlight, motherboard, display panel, or T-con board, it’s recommended to seek technical assistance from Insignia to avoid further damage.
To Sum Up
How do you fix a black screen on an Insignia TV? Whether you’re only missing the picture or both the audio and picture, one of the troubleshooting steps outlined above should help address the issue.
However, if the problem persists or if you suspect hardware damage (like a faulty backlight or motherboard), it’s advisable to contact Insignia customer support. Their technical team can provide expert guidance and help resolve more complex issues, preventing any further damage to your TV.
Insignia TV Black Screen FAQ
Q: What to do when your Insignia TV turns on but the screen is black?
When you encounter a black screen problem, you can try to restart Insignia TV, check the power source, check all cable connections, check the TV remote, disable power saver mode, check software updates, remove external devices, factory reset Insignia TV, examine the LED backlight, and contact Insignia TV support.
Q: Why is my TV screen black but turned on?
The potential reasons involve power supply issues, connection issues, remote issues, software or firmware updates, and hardware malfunctions.