Auric Celine

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Experiencing the Paramount Plus black screen can be frustrating, especially when you’re eager to enjoy your favorite shows and movies. Fortunately, this guide provides a range of effective solutions to help resolve the issue and restore your streaming experience promptly. Keep reading for a quick and reliable fix!

Why Is My Paramount Plus Screen Black

If you encounter the Paramount Plus black screen with sound, it’s important to figure out what might be causing the issue first:

  • Ad blockers
  • App glitch
  • Device compatibility
  • Internet connectivity
  • Overload capacity
  • Old version
  • Subscription issue

Now that you’re familiar with the potential causes, let’s walk through some troubleshooting steps you can take to resolve the issue and restore the Paramount Plus app. Before contacting Paramount Plus customer support, these solutions may help you fix the problem independently.

Fix Paramount Plus Screen Goes Black

If your Paramount Plus screen is black, there’s no need to worry. You can take proactive steps to resolve the issue using the effective troubleshooting methods outlined below.

It’s recommended to use a universal remote app for troubleshooting if your TV remote is not working. Once the app connects to your TV or streaming device on the same Wi-Fi network, you can use the virtual remote to control your device and force close Paramount Plus.

Universal remote app from BoostVision

Download Universal TV Remote

Solution 1. Restart Your Device and Paramount Plus

Start by restarting your TV or streaming device, along with the Paramount Plus app. This can help resolve minor glitches, including the Paramount Plus goes black screen issue.

App's Force stop option on FireStick

Simply unplug the power cable from your smart TV or streaming device, wait for a few minutes, and plug the cable back in to reboot your device. For the Paramount Plus application, you can click or highlight the app and choose the Force Stop option (or similar option) to restart Paramount Plus.

Solution 2. Check the Internet Connection

You should also check your internet connection to see if the issue is related to network problems, such as poor internet traffic, slow connection speed, or insufficient bandwidth.

To address potential internet connection issues, start by removing any obstacles between your TV and router, and consider restarting the router. If possible, move the router closer to your TV or streaming device for a stronger signal. Disconnect other devices from the Wi-Fi network and log out of your Paramount Plus account on any other device to free up bandwidth.

Solution 3. Check the Compatibility

When the Paramount Plus app black screen persists, check if your TV or streaming device is compatible with the app. Older models may not support all of Paramount Plus’s features, so verify your device’s compatibility with the Paramount Plus app to ensure optimal performance.

Solution 4. Remove Ad Blocking Software

Sometimes, the Paramount Plus screen keeps going black may be caused by Ad blockers. If ad-blocking software is detected, the Paramount Plus system will prevent video playback and display a blank screen. Therefore, please disable the ad-blocking software to fix Paramount Plus not working properly.

Solution 5. Check the App Subscription Status

If the black screen Paramount Plus issue continues, it’s also worth checking the status of your Paramount Plus subscription. A lapsed or incorrect subscription can cause playback problems and prevent the app from working properly. So you can log into your account on the Paramount Plus website to verify.

Solution 6. Check the Update

Additionally, outdated versions of the application and the TV are the one potential culprit of the Paramount Plus black screen on TV. You can check whether there is an update option for Paramount Plus or your TV system from the Settings section, then click the Update option

Update option on FireStick

Solution 7. Clear the Cache

Clearing the cache is another effective step to resolving the black screen on Paramount Plus, as a full cache can negatively impact the app’s performance. To do this, navigate to your device’s Settings, find the Paramount Plus app, and select the option to clear the cache.

Clear cache option on FireStick

Solution 8. Reinstall the Paramount Plus

Once all the mentioned solutions can’t help you restore the black screen issue, it’s time to uninstall the Paramount Plus app and then install it again. This will reset the app to its original state, but keep in mind that it will remove any saved data and personalized settings.

Uninstall option on FireStick

Just click or highlight the Paramount app on your device, and choose the Uninstall or Delete option. Next, download Paramount Plus again from the app store.

Conclusion

What can you do to fix the Paramount Plus screen black? You can restart your smart TV and Paramount Plus, check the internet connection, compatibility, app subscription status, remove Ad blocking software, clear the cache, and reinstall the Paramount Plus. Moreover, you can also contact Paramount+ customer support for more professional assistants.

Paramount Plus Black Screen FAQ

Q: Why is Paramount Plus showing a black screen?

Several reasons can cause the black screen problem: Ad blockers, app glitches, device compatibility, internet connectivity, overload capacity, old versions, and subscription issues.

Q: How do I fix the Paramount Plus glitch?

Try restarting the app, checking your internet connection, clearing the app’s cache, and rebooting your streaming device or TV. You can also update both the app and your TV, verify your Paramount Plus subscription, reinstall the app, check device compatibility, or test the app on a different device.

Auric Celine

Auric Celine is a web content writer for BoostVision who is interested in smart devices and draws attention to visual experience. She aims to output professional information to help others engage in the streaming media trend and have a wonderful visual experience as well as her.

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