


Universal TV Remote supports all popular brands and models of smart TV on the market.
iOS:
Please ensure your mobile device and smart TV or stick are connected to the same wifi network.
For iOS users, please ensure you have allowed local network permission in Settings, enabling the App to search for your smart TV or stick.
Try to reboot your smart TV or stick, the app, and the wifi network.
Try to re-download the app.
Android:
Please ensure your mobile device and smart TV or stick are connected to the same wifi network.
Try to reboot your smart TV or stick, the app, and the wifi network.
Try to re-download the app.
Try to reboot your smart TV or stick, the app, and the wifi network.
Try to re-download the app.
There are too many devices on the list.
Go to Settings on TV -> Network -> Home Network Step -> Renderer -> Renderer Access Control -> Custom Settings -> Delete All, then you can start to cast media.
Some apps, channels, and websites are protected by copyright and you can't mirror their videos.
DRM (Data Rights Management) videos like Amazon Prime, Netflix, Hulu, DirectTV, Xfinity, HBO, Disney+, iTunes Movies, and Apple TV can't be mirrored to your smart TV or stick. When you try to mirror them, there may be a display error.
Our application uses only your private Wi-Fi connection in order to link your TV with your phone. This application does not collect any data whatsoever.
If you have any thoughts and questions, you can contact us at: support@boostvision.com.cn