Quick Fixes for Samsung Remote Pairing Failures

If your naughty dog plays with your Samsung remote and you find the Samsung remote not pairing. What can you do then? Please don’t be angry with the puppy. Let’s see how to solve this problem together.

One thing worth noting is that if the remote can turn on your Samsung TV, but its other buttons refuse to work, you can attempt to pair the Samsung Remote again:

1. With your TV turned on, press the Power button for 10 seconds and the TV will turn off immediately.
2. A few seconds later, it will turn back on and you need to wait until your login information appears in the upper left corner.
3. Try to pair your remote again by pressing the Return and Pause buttons on your remote control.

In response, you are allowed to keep reading for further troubleshooting. Remember to re-pair the remote to your Samsung after doing each solution below.

Fix 1. Check the batteries on the Remote

Press the Power button on the remote while pointing the remote at your television, checking if the LED indicator on the TV flashes. If not, you need to examine whether the polarities of the batteries are oriented correctly, or if your remote needs fresh batteries support.

Fix 2. Clean Interference and Obstruction

Remove any obstructions between your TV and your remote. Otherwise, the infrared signals on the remote may be blocked and the electronic equipment can disrupt the signal from your remote, including lights, radios, bluetooth devices and other mobile devices.

Fix 3. Restart Your Samsung TV

Suppose that your Samsung remote won’t pair still, you can try to restart your Samsung TV. Sometimes, the restarting process can restore minor issues and fix problems like freezing and sign-in issues. To do this, power off your Samsung TV and disconnect the plug from the outlet, then replug and turn on your TV after a few minutes of waiting.

Fix 4. Reset the Samsung TV Remote

Next, you have to reset your unpaired Samsung remote. Depending on the different Samsung TV models, you are supposed to reset the remote by referring to the particular user manual.

Usually, the reset procedure requires removal of the batteries and then hold the Power button for eight seconds to reset the remote. Or you can press the Back button and the Enter button for at least 10 seconds on more recent Samsung smart TVs and remotes.

After the resetting process, please try to pair the remote with the TV again by pressing the Back and Play/Pause buttons simultaneously until the pairing notification is shown on the television screen.

Fix 5. Reset Your Samsung Smart TV

Additionally, you can reset your Samsung TV to restore the unpaired Samsung remote problem. You are allowed to press the physical buttons on the television or skip to the Fix 7 to adopt the Samsung TV remote app to reset your television. Here are the particular resetting steps:

Press the Home or Menu button on the TV remote to access the TV homepage. Go to Settings > All Settings > General & Privacy > Reset or Settings > Support > Self Diagnosis > Reset.

Note: The reset option will completely factory reset your TV to all its original settings, so you can remember some important personalized settings in advance.

Fix 6. Check the Infrared Signal Visually

If your Samsung smart remote not pairing issue persists, you can verify that it’s sending an IR signal to your TV. To do so, you need a digital camera app on your mobile device. Here’s how to make sure your Samsung remote is still transmitting an IR signal:

Step 1. Open the camera app on your phone and point the front tip of the remote at the camera lens.

Step 2. Press the Power button on the remote while looking at the mobile device screen.

Step 3. If the remote sends a signal, you will see a light or flash coming from the remote. If not, you need to replace the remote or contact the Samsung Service Center.

Fix 7. Use a Samsung TV Remote App

What a pity that all the above fixes can’t help you, but here BoostVision provides a Samsung TV remote app that supports all popular Samsung smart TV models.

Therefore, you are allowed to adopt the virtual Samsung TV remote as a backup for your unpaired or broken remote. Now let’s see the straightforward pairing procedure:

Step 1. Ensure your mobile device and Samsung TV are connected to the same wireless network. Download the application on your mobile device and allow its permissions.

Step 2. Open the app and tap the upper right pairing entry to choose your Samsung TV from the device list to connect.

Step 3. When you finish the pairing process, you can use the virtual remote to control your Samsung TV.

Wrapping Up

Samsung remote not pairing? Don’t worry, this article outlines 7 solutions to help you address the issue, including checking the batteries on the remote, removing interference and obstruction, restarting your Samsung TV, resetting the remote and Samsung Smart TV, checking the IR signal visually, and using a Samsung TV remote app. If you find this post helpful, don’t hesitate to share it with more people who have come across the same problem.

Samsung Remote Not Pairing FAQ

Q: Why is my Samsung remote not pairing?

There are many reasons that make your Samsung remote not pairing. However, the most common reasons are battery issues, paring issues, or infrared sensor issues.

Q: How do I force reset my Samsung TV remote?

You can remove the batteries and then hold the Power button for eight seconds to reset the remote. Then, reinsert the batteries and try to use the remote again. Alternatively, you can press and hold Return and Enter (the center of the navigation pad) for 10 seconds.