Roku Remote Power Button Not Working – Fixed

Is your Roku remote power button not working? You’re not alone—many Roku users have encountered this issue and shared their experiences in the Roku Community. Here, we’ve summarized several solutions from their posts that might help you get your remote working again.

Note: This post focuses specifically on the issues with the power button of the Roku remote that accompanies the Roku Stick and other Roku players. If you are seeking solutions for the power button on Roku TV remote not working, you might find the Onn Roku TV remote not working troubleshooting guide useful.

Roku Remote Power Button Not Working

The Roku remote’s power button is designed to control the TV’s power (not the Roku player), allowing Roku users to reduce clutter by using one remote for multiple devices. However, many users have reported issues with this feature, particularly with TVs from brands like Vizio and Sony, where the power button fails to function properly.

Design improvements may be needed to enhance compatibility and reliability for a better user experience. In the meantime, you can try the solutions below to restore functionality to your Roku remote’s power button, from checking the remote battery to power cycling the Roku device.

Tip: Looking for a new way to enhance your Roku experience? The Roku Remote app may help you with power functions, like app shortcuts, screen mirroring, and media casting. It’s also a great temporary backup remote when your Roku remote isn’t functioning properly.

Fix 1. Check the Battery Level

When the power button not working on Roku remote happens, first check and confirm your Roku remote’s battery:

Step 1. Press the Home button on your Roku remote.

Step 2. Go to Settings > Remote & devices > Remotes.

Step 3. Choose your Roku remote if you have multiple remotes paired.

Step 4. Choose About to view the battery level.

If the battery is below 15%, it is recommended to replace or recharge it. However, if the power button doesn’t work at a sufficient battery level, move to the next solution.

Fix 2. Re-configure the Remote

You may need to configure your Roku remote to control your TV’s power again. Here is how to make it:

Step 1. Press the Home button on your Roku remote.

Step 2. Choose Settings > Remote & devices > Remote.

Step 3. Choose your Roku remote from the list and choose Set up remote for TV control.

Step 4. Follow the on-screen prompts to complete the process. Here are some notices:

1. When you hear music playing, choose Yes to confirm. If you don’t hear music playing, try increasing the volume using your TV remote.
2. Your Roku device attempts to mute the volume using remote codes for the detected TV brand. If the music stops, choose Yes. If the music continues to play, choose No.
3. If your Roku device is unable to detect the correct information about your TV, you can manually enter the brand by choosing Enter TV brand.
4. As you type in the brand using the on-screen keyboard, a list appears on the right. After selecting the brand, the music resumes. When you hear it, select Yes. Your Roku device will then attempt to mute the volume using the first of several remote codes for the entered brand. After each code is tested, you’ll be asked if the music has stopped; if it has, select Yes.
5. Your Roku voice remote is now set up to control both power and volume on your TV. Choose OK to continue.

Fix 3. Reset the Remote

You may need to reset your Roku voice remote to restart it freshly. If your Roku remote has a pairing button, press and hold this button for 20 seconds. However, if it doesn’t, press and hold the Home and Back buttons on the remote for 20 seconds.

Fix 4. Power Cycle the Device

If the Roku remote power button not working persists, please perform a power cycle on your device. To do so, unplug it, rest it for at least 10-15 minutes, and plug it back. See if your Roku remote’s power button functions properly.

Fix 5. Enable CEC on the TV

Some Roku users fixed the power button on Roku remote not working by enabling CEC (Consumer Electronics Control) on their TVs. CEC allows devices connected via HDMI to share commands, enabling control of multiple devices with a single remote and reducing the need for multiple remotes.

TV manufacturers use various names for this feature. For instance, Samsung calls it Anynet+, while LG refers to it as SIMPLINK. You can locate this function in the settings menu of your TV.

Fix 6. Contact Roku Support

If the previous solutions have not resolved the issue, there may be more serious underlying problems with the power button’s functionality. In such cases, it is advisable to contact Roku Support for further assistance and potential repairs.

They can provide expert guidance and help diagnose any hardware or software issues that may be affecting your device. You can reach Roku Support through their website, where you’ll find options for live chat, phone support, and a wealth of troubleshooting resources.

Conclusion

To wrap up, encountering issues with your Roku remote’s power button can be frustrating, but you’re not without options. This guide has outlined several troubleshooting steps that may help restore its functionality. If you’ve tried everything and the problem persists, contacting Roku Support may be necessary. Don’t forget that the BoostVision Roku Remote app can serve as a temporary solution while you resolve any issues.

Roku Remote Power Button Not Working FAQ

Q: Why won’t my Roku remote turn off my TV?

If your Roku remote’s power button isn’t turning off your TV, it may be due to a few common issues. To fix it, try checking the battery level, reconfiguring the remote for TV control, or resetting the remote. You can also power cycle the Roku device and enable CEC on your TV. If the issue persists, contact Roku Support for further assistance.

Q: How to fix Roku remote buttons not working?

To fix Roku remote buttons not working, start by checking the IR sensor on a Roku Simple (IR) Remote for obstructions and replacing the batteries if needed. Ensure there’s no interference, and try adjusting the distance between the remote and the Roku device.

For a Roku Voice (Wi-Fi) Remote, verify the Wi-Fi connection, re-pair the remote by holding the pairing button for 20 seconds, and use an HDMI extension cable if necessary. If the problem persists, consider replacing the remote.