

As we all know, the TV remote is essential for enjoying your favorite channels and entertainment on television. So, it’s frustrating when your Onn Roku TV remote not working. Fortunately, this guide will help you fix the Onn remote not working issue and introduce a great Roku TV remote app as a backup, so you can keep enjoying the wonderful content on the screen.
Table of Content
Why Is My Onn Remote Not Working
When your Onn TV remote not working, it can be confusing, leaving you wondering what the problem is. The causes behind this are complicated and various, including physical damage, battery issues, or problems with the infrared sensor on the remote or TV. Let’s go through some troubleshooting steps to get your remote working again.
Solution 1. Remove Visible Obstructions
The most common issue with the Onn Roku remote not working occurs when your television is positioned in a way that partially or fully blocks the remote’s signal. Hence, you need to remove all the visible obstructions first. For example, you should ensure you can see the status light on the front of the television. You can also test your Onn remote from various positions to control the TV.
If the issue persists, please move to the next solution to check the battery inside your remote.
Solution 2. Check the Battery Inside
It’s recommended to check if the batteries for Roku remote are properly installed and to ensure they are not damaged.

If you’ve been using the same batteries for a long time, consider replacing them with new ones. Be sure to check the user manual to confirm which type of batteries are suitable for your remote. Typically, the Onn Roku TV remote uses either AA or AAA batteries.
Tips: Once the remote works for you, you can navigate to Settings > Remote & devices > Remotes > choose your remote and click About to check the battery level of your Roku chargeable remote.
Solution 3. Check Your Remote for Stuck Buttons
Another restoration of fixing your Onn Roku TV remote not working is checking the remote for stuck buttons. Here’s the specific step:

Step 1. Open the battery compartment on the back of the remote and remove both batteries.
Step 2. Use the cotton cloth and rubbing alcohol to clean your remote buttons.
Step 3. Press the Power button on the remote for a whole minute. Then release the button and press every button on the remote at least twice.
Step 4. Insert the batteries properly and check if it’s working.
Solution 4. Test the Remote Sensor
Suppose the Onn TV Roku remote not working persists, you are supposed to test the remote sensor using the camera app on your smartphone or tablet.

Step 1. Open the camera app on your mobile device and point the remote at the lens of the camera.
Step 2. Press any button on the remote, then you will see the Infrared sensor of the remote flashing on your phone or tablet if the remote is working properly.
Notes: If you see the infrared light without pressing a button, it means one of the remote buttons may be stuck, preventing the other buttons from working. Then you can repeat solution 3 to restore.
Solution 5. Power Cycle All Your Devices
Restarting your devices is often the quickest way to fix any bugs that may be resulting in your Onn Roku TV remote not working. To do so, you need to locate the Power button on the TV first, which is usually at the bottom middle or the back of your TV.
Step 1. Unplug the power cable of the TV and any other devices connected to it and wait for 60 seconds. Press the Power button on your TV for about 40 seconds then release.
Step 2. Unplug the power cord to the router and wait a few minutes, then plug the power cord back in.
Step 3. Wait for about 10 minutes to reconnect the power cable to the TV and other devices. Turn on your TV and try to use your remote to control your television.
Solution 6. Reset Your Onn Roku TV Remote
If the issue still exists, it’s highly recommended to reset your Onn Roku remote by pressing and holding the Back and Home buttons simultaneously for about 20 seconds.

Or you can remove both batteries from the remote, and unplug the TV from the wall outlet to wait a full 60 seconds. Then plug the TV back in. Once your TV comes back up to the main screen, put the batteries back in the remote. After doing so, please pair the remote again to check whether the problem is addressed or not.
Solution 7. Use an Alternative Roku TV Remote to Fix
For further settlement, you are allowed to use an Onn Roku TV remote app to control your device as a backup and also as a tool to fix the Onn TV remote not working issue. Let’s start with the pairing steps of the universal Roku remote app from BoostVision.

Download Remote for Roku TV
Step 1. Install the application on your mobile device and allow its permissions.
Step 2. Ensure your mobile device and Onn Roku TV are connected to the same wireless network. Launch the virtual remote on your phone or tablet and click the Tap to Select to choose your TV to pair.
Step 3. If asked, enter the PIN code shown on the television screen to finish the pairing process. Once paired successfully, read on to do the further troubleshooting steps.
Use A Roku TV Remote App to Update Your Onn Roku TV

Tap the Home button to arrive at the Home menu and click Settings > System > System > Check now to see if your device is up to date. If not the newest version, you will see an update option. Choose this option and follow the onscreen instructions to update your television. After the updating process, try to pair the physical Onn Roku remote to control your TV again.
Use A Roku TV Remote App to Reset Your Onn Roku TV
When your Onn remote still refuses to work, you have to factory reset the Onn Roku TV to fix it. During the resetting process, your device will erase all the personal settings and data to return to its factory mode. Therefore, some imperceptible glitches and faulty settings may be settled and restored at the same time.
Tap the Home button on the virtual remote and choose Settings > Advanced system settings > Factory reset > Factory reset everything and follow the on-screen instructions.
Final Verdict
Why is my Onn Roku TV remote not working and how to fix that? After reading this blog, I believe your questions have been answered primitively. If valuable information here has settled your problem, then congratulations! You can continue to enjoy your Onn Roku TV with both the physical and virtual remote.
If your Onn Roku remote can’t work for you either, please contact Onn support for more professional assistance. In response, you can still handle the Roku TV remote app to control your Onn Roku TV while waiting for help.
Onn Roku TV Remote Not Working FAQ
Q: How do I reset my Onn Roku TV remote?
There are two ways that you can reset the Onn Roku TV remote:
- reset your Onn Roku remote by pressing and holding the Back and Home buttons simultaneously for about 20 seconds.
- Or you can remove both batteries from the remote, and unplug the TV from the wall outlet to wait a full 60 seconds. Then plug the TV back in. Once your TV comes back up to the main screen, put the batteries back in the remote.
Q: How do I reconnect my Onn Roku remote?
Press the Home button and Back button on the remote at the same time to enter the pairing mode. Then your TV will show a notification that it is paired with the remote.