Auric Celine

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Why is the Apple TV remote not working on iPhone? The most common reasons are Wi-Fi issues and version issues. Well, you’ve come to the right guide. Here, the article introduces 3 ways to fix the Apple TV iPhone remote not working. Now let’s start! Remember to pair the Apple TV Remote feature with your Apple TV after trying each way!

Way 1. Check the Same Wi-Fi

Although you follow the pairing steps, the Apple TV Remote on your iPhone still doesn’t pair your Apple TV successfully. Then the first thing you need to do is to check whether your devices are under the same wireless network. This is a point that many people tend to ignore, even though it is the premise of the connection.

WLAN on iPhone Settings

On your iPhone, go to Settings > WLAN to check which Wi-Fi your iPhone is connected to, or change to the same Wi-Fi that connects your Apple TV.

Wi-Fi network Name on Apple TV

On your Apple TV, go to Settings > General > About to check the connected Wi-Fi, or go to Network to change the wireless network.

Way 2. Check the Latest Version

If your Apple TV iPhone remote not working yet. Then you are supposed to check the version of your iPhone or Apple TV and then update them to the latest version of iOS or tvOS.

iOS Version of iPhone

For iPhone or iPad, you can check its version from Settings > General > About > iOS Version. Tap here to ensure your mobile device is the latest version that has no update option for you. If not, tap the LearnMore button to update your iOS version.

upgrade tvOS Version option of Apple TV

To update Apple TV, you are supposed to go to Settings > System > Software Updates > Update Software. Once an update is available, a message will appear. Then select Download and Install to start.

Additionally, you can set Apple TV to update automatically from Settings > System > Software Updates > Automatically Update.

During the update process, you aren’t allowed to disconnect your iPhone or Apple TV from the wireless network. At the same time, the status light on your Apple TV may flash slowly. Please try to pair the Apple TV Remote feature with the Apple TV after you ensure your devices are both in the latest version.

Way 3. Restart Your iPhone and Apple TV

Apart from these ways below, you can also restart your iPhone and Apple TV to fix the Apple TV remote on iPhone not working.

turn off button on iPhone

To restart your iPhone, press and hold either volume button and the side button at the same time until the power-off slider appears. Slide the power icon to turn it off. Then press and hold the side button (not the volume buttons) until you see the Apple logo.

restart page on Apple TV

To restart your Apple TV, you can just disconnect it from the power outlet and wait a few seconds to reconnect it. Or open Settings on Apple TV > System > Restart.

When you try all the ways above but your Apple TV remote not working on iPhone yet, then you need to contact Apple Support to ask for help.

Alternative Way for Android Mobile Devices to Control Apple TV

If you have Android mobile devices, then there is another backup for you to control Apple TV via an app.

Universal Apple TV Remote App

This Apple TV remote app designed for the Android operating system is developed by BoostVision. The application works seamlessly with different Apple TV models, like Apple TV HD and Apple TV 4K (1st/2nd/3rd Gen). It means that you can handle this remote app to control your Apple TV as a physical remote after a simple pairing process. Now let’s see how to use it!

Download Universal TV Remote

Step 1. Download and install this app with developer BoostVision from Google Play on your Android mobile device.

Step 2. Allow all permissions of this remote app. Then ensure your Android device is covered by the same Wi-Fi as your Apple TV.

pairing entry of Universal Apple TV Remote App

Step 3. Open the app and tap the top to find your Apple TV from the device list, then click your Apple TV to finish the pairing via a PIN code.

Once you complete the pairing process, you can adopt it to control your Apple TV through these buttons with clear operation icons.

Bottom Line

Why is the Apple TV remote not working on iPhone? Besides the common reasons surrounding the Wi-Fi issues and version issues, there is also the stuck problem that you can restart your devices to fix. Hoping this blog can meet your immediate needs!

Apple TV Remote Not Working on iPhone FAQ

Q: Why is the Apple TV remote on iPhone not working?

  • Wi-Fi issue
  • Version issue
  • Stuck devices

Q: How to pull up the Apple TV remote on the iPhone?

On your iOS or iPadOS device, swipe to open Control Center, then tap the Apple TV Remote icon.

If you don’t see the Apple TV Remote icon in Control Center on your iOS or iPadOS device, you can add it manually. Go to Settings > Control Center > tap the green + button next to the Apple TV Remote icon in the More Controls list to add it to Control Center.

Auric Celine

Auric Celine is a web content writer for BoostVision who is interested in smart devices and draws attention to visual experience. She aims to output professional information to help others engage in the streaming media trend and have a wonderful visual experience as well as her.

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