What to Do If Roku Streaming Player Says Low Power?

If you’re a Roku Streaming Player user, you might encounter some critical issues such as Roku low power: your Roku device will show a power cable interface and let you visit go.roku.com/lowpower. Then you might wonder, why does my roku say low power? Visiting the website won’t help you much since it has already been moved, and this guide will walk you through every possible solution to help you get rid of it.

What Does It Mean When My Roku Says Low Power?

When your Roku TV says low power, it means there is something wrong with the power supply of your Roku TV, including:

• Power cable problems.
• Power source problems.
• Adapter problems.
• Inner capacitor problems.

What Should I Do to Deal With Roku Low Power Message?

When your Roku keeps saying low power, you can try the following solutions to fix it.

1 | Change to Proper USB Cable

When you are using a random USB cable as the power cable for your Roku device, there might be a power shortage. USB cable looks the same on its exterior, but very different inside. Therefore, you need to make sure you are using the USB cable that comes with your Roku device.

2 | Try Different USB Ports

Roku device comes with two ports, one is the HDMI port which is used for transmitting video and audio data, and the other one is the USB port which is used for power supply. Most people plug it directly on TV because some TV will have a USB port on it, and there is a chance that the USB port doesn’t work properly. For example, some USB ports don’t provide much power, so you will get a Roku insufficient power. Therefore, you need to swap to another USB port and get enough power input.

3 | Connect Roku Device to a Power Outlet

As an expanded solution for swapping USB ports, you can connect your USB directly to a power outlet instead of on other devices. There is one thing you need to make sure of is the power output of the adapter. The Roku streaming stick needs at least 5V and 1A power to boot itself, which means if you have an adapter output power less than this, you will get a low power message.

4 | Contact Roku Customer Service

If you have tried all solutions but it still refuses to work, you should contact Roku customer service and provide the serial number of your Roku TV. Follow the instructions below to see how to get the serial number of your Roku TV.

Step 1. Go to Settings.

Step 2. Select System.

Step 3. Select About, and there will be information about your Roku device, including its serial number.

Tip: If your Roku remote doesn’t work, you can also use your smart phone to control your Roku TV with BoostVision’s Roku TV Remote app.

Conclusion

If you encounter Roku low power when plugged in, you can use the methods above to solve your problem. Either change a proper USB cable, try a different USB ports, or connect your Roku device to a power outlet. If you still can’t solve your problem, you should contact Roku’s customer service.

Roku Low Power FAQ

Q: Why does my Roku device keep saying low power?

Roku devices keep saying low power means insufficient power input for your Roku devices, either the power cable isn’t correct, or the power source doesn’t generate enough power.

Q: How do I fix my Roku power supply?

1. Use the USB cable that comes with your Roku devices.
2. Use another USB ports for the power cable.
3. Connect your device to a power outlet instead of a TV.