<p>1. Please check your network conditions and make sure the two devices are in the same wifi.<br>
2. Restart your devices and connect again.<br>
3. If the method above doesn't solve your problem, please Contact Us at <a href="mailto:support@boostvision.com.cn" target="_blank">support@boostvision.com.cn</a>.</p>
<p>1. Both TV HDMI and the box need to support CEC or ARC function.<br>
2. If the function is supported, please try connecting the TV box to the CEC or ARC interface and then reconnect.<br>
3. If the method above doesn't solve your problem, please Contact Us at <a href="mailto:support@boostvision.com.cn" target="_blank">support@boostvision.com.cn</a>.</p>
<p>1. Our application uses only your private network connection in order to link your device with your phone. This application does not collect any data whatsoever.<br>
2. For detailed informations, please visit: <a href="https://www.boostvision.tv/privacy-policy" target="_blank">https://www.boostvision.tv/privacy-policy</a></p>
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